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CICS Administration

The Center for Information and Communication is under general direction of the Director and Assistant Director.

Dr. Suzie AllardDr. Suzie Allard
Professor, Director and CCI Associate Dean for Research

423 Communications Building 
(865) 974-1369

Dr. Suzie Allard, in addition to her role as Director of CICS, is the Associate Dean for Research for the College of Communication and Information. She received her Ph.D. in Communication from the University of Kentucky, 2003; her Master of Science, Library and Information Science degree from the University of Kentucky, 1999; and her Bachelor of Arts, Economics, California State University, 1982. 

Dr. Allard is interested in how scientists and engineers use nd communicate information particularly in terms of international teams and virtual scientific organizations. She is also the recipient of the Library Journal's 2013 Teaching Award. 

Jesse Cagwall

Jesse R Cragwall

Assistant Director

420B Communications Building (865) 974-7909

Jesse is a native East Tennessean that has served in the military for the last 14 years, as well as the nonprofit sector. Jesse holds a Bachelor of Arts in Political Science from Maryville College, as well as a Master of Arts in Political Science and a Master of Public Administration (MPA) from the University of Tennessee at Knoxville. He is married to the former Leslie Hardwick and they two daughters Ellie and Jillian. 

Beth Meko

Beth Meko

Grant Writer/Information Specialist

401A Communications Building
(865) 974-8589

Beth holds a B.A. in English Literature from the University of North Carolina-Charlotte and an M.S. in Information Science from the University of Tennessee. As Grant Writer/Information Specialist, she assists faculty members in all stages of writing, editing and submitting grant proposals. As the IRB internal review facilitator within the college, she provides guidance and support to faculty and students as they submit IRBs through the iMEDris system. 

Rachel VolentineRachel Volentine
User-Experience Lab Manager
230 Communications Building

(865) 974-9865

Rachel Volentine received a Masters in Library and Information Science from the University of Tennessee in 2010.  She has been the user-experience lab manager since August  2013.  She is responsible for scheduling, assisting, conducting, and training researchers in user-experience lab activities and research.

Yana Truman

Accounting Coordinator I

420 Communications Building
(865) 974-2156
Yana holds a UT bachelors degree in Geography. She brings with her a wide range of experiences requiring communication, accounting and relationship building skills  including being an assistant store manager at a major food store, managing a retail store and working at the UT Municipal Technical Advisory Service. 

Hannah Gunderman
Dr. Hannah C. Gunderman
Research Associate II
 865 974 7919
Dr. Gunderman’s research interests focus on understanding how humans develop enthusiasm, and how this influences their mobilities. She uses both qualitative and quantitative methods to determine how and why certain factors influence humans to act, think, move, and spend their money a certain way, including ethnographic interviews, collecting and summarizing statistical data, and quantifying cultural metrics in data-driven computer algorithms. As a postdoctoral researcher with CICS, Dr. Gunderman blends her background working in libraries with human geography to understand how researchers across the world engage with scientific data, and enable greater access to open data and collaborative science. As part of her research appointment, she also collaborates on interactive information retrieval research with Dr. Diane Kelly, Director of the School of Information Sciences at UT-Knoxville.