On November 9th, 2017 the Center for Information and Communication Studies hosted a networking luncheon for its Oak Ridge community at the UT Arboretum Auditorium. CICS contractors and associates from Y-12, USGS, and ORNL enjoyed learning more about what CICS and the College of Communication and Information has to offer, as well as, trying out some of the User-eXperience Lab equipment. CICS looks forward to many more events and partnerships with the Oak Ridge Community and CCI!
This spring the CICS User-eXperience Lab (UXL) received new equipment: Oculus Rift Virtual Reality Gear and Noldus Face Reader 7. The new equipment increases capacity and expands research opportunities for faculty, researchers, and students in the College of Communication and Information’s four schools (Advertising and Public Relations, Communication Studies, Information Sciences, and Journalism and Electronic Media).
Improving systems through user experience (UX) testing and assessing the value of library and information services are essential for new roles for information professionals. With support from the IMLS Laura Bush 21st Century Librarian grant program, the Experience Assessment (UX-A) project will face this challenge of educating our future information professionals in all aspects of performance and measurement in both libraries and information environments. Led by Chancellor's Professor Carol Tenopir, SIS Professor Dania Bilal, SIS Associate Professor Rachel Fleming-May, and UT Libraries Assessment Librarian Regina Mays, UX-A will combine coursework, training, and hands-on experience to equip a diverse cohort of twelve SIS master’s students with competences in assessment and user experience testing.