The Center for Information and Communication Studies (CICS) at the University of Tennessee College of Communication and Information facilitates and administers world-class applied research to find answers for information and communication problems facing organizations of all types. Research focuses on user experience with information systems, information system and database design/evaluation, information management, data management, effective organizational communication, scientific communication, and science publishing. CICS research benefits public and private organizations, governmental agencies, and corporations. CICS researchers work across disciplines and across agency borders.
CICS has provided research results to improve: information systems design; information organization and retrieval in databases, directories and locator tools in a networked environment; information usage; communication patterns; cybersecurity; measures and methods for evaluating information system performance and effectiveness; user experience; and scientific communication.